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FAQ

How long does it take for delivery and installation after I place my order?

Delivery times vary depending on your area although it is generally 4-8 weeks from the time your order is received.  To inquire about specific delivery times in your area, feel free to contact our office and speak with your state's customer service representative.

 

What are the outside dimensions of the building?

We measure our building measurements by Width x Length x Height

For Example: An 24’ x 26’ x 8’ building’s base frame size is 24’ x 25’ x 8’. Note that the measurements stated are the dimensions of the roof metal. It has a 6” overhang on each end so the bottom base rail frame is one foot shorter than the roof. The width is measured from the outside of the baserail to the other outside of the baserail.

 

I want to pour a pad, what size should I pour?  How deep should I pour my footings?

The size of the pad you pour is to you but at a minimum you will want your concrete pad to be laid to the exact width and 1” short in the length.  Your footings should be at least 12” deep.   It is important to note that these requirements are suggested universally so you should always confirm you footing requirements from your local building department.

 

What is the tallest leg height I can get?

Our standard tallest leg height is 12’.  Taller leg heights are available on a case by case basis and typically will require some additional fees for lifts, surveys and labor.  A side note, we typically suggest a 12 gauge frame for leg heights taller than 10’.  Our building specialist can guide you through the options available for your application.

 

Does my site of installation need to be level?

This is very important step, it is vital to have the area of installation as close to level as possible.  The installers can typically work within a 3-5” tolerance but you may incur additional labor cost extra material is needed or cuts to the legs to properly level the building.  Under our “tips and tricks” section on our website (link to “tips and tricks” page) we offer an example for an easy way to make sure your ground is level.

 

Can I add on to my building after it is installed?

In most cases additions can be done at a service charge of $50.00 to $150.00.  The additions can only be made to buildings we have previously installed, not another manufacture.

 

What types of anchors are used to secure the building to the ground?

We have three different types of anchors. They are:

•    For ground/asphalt installation, 32” rebar anchors.

•    For ground/asphalt installations that are certified, double helix mobile home anchors are used. Those anchors can be used on non-certified ground installations at an additional charge.

•    Wedge anchors for concrete installations.

 

What is the widest building I can get?

Standardly we provide clear span buildings from 12’ to 40’ wide.  If you are looking for something wider, we would suggest you consider our “barn style” buildings which include a center structure along with lean to’s that technically would give you a wider structure beyond 40’ wide.  Our building specialist can guide you through that process if interested.

 

How is my carport or garage anchored?

If the building is going on ground or dirt for non-certified units, 32" long rebar anchors are inserted through pre-drilled holes in the base rail. The anchors are driven into the ground for a secure hold. On certified units, mobile home anchors are augured into ground and a bolt is inserted through  the side of the base-rail. The bolt is secured with a nut.  

If the building is going on concrete slab holes are drilled into your concrete slab. Wedge anchors are inserted through the base rail of your unit into the holes in the concrete and fastened for a secure hold.

If the building is going on asphalt for non-certified units, 32" long rebar anchors are inserted through the base rail. A small hole is made in your asphalt and the anchor is driven into the ground into the asphalt. For certified units, mobile home anchors must be used.

If the building is going on a wood deck or similar surface lag bolts are inserted through pre-drilled holes in the carport base rails and screwed down into the wood surface for a secure hold.

 

What is the roof pitch of my garage or carport?

For regular style carports, the roof pitch is approximately 3:12, meaning  for every 1’ you gain 3”.For boxed eave and vertical roof style carports, the roof pitch is approximately 4:12, meaning for every 1’ you gain 4”.

 

I would like to install my building on a wood deck or wood floor, is the possible?

It is something we can do, additional fees from $100 - $250 depending the length of the structure will apply.

 

What is the difference in roof styles, which one should I choose?

Regular style units have rounded corners and are considered the “basic” of carport designs. Acting as a founding product for all other designs, the regular style unit is typically the most economical and affordable product

•    Boxed Eave units are designed with an “A” frame roof truss and horizontal roof panels. This modern design has made this style unit one of the most popular available. An upgrade to Boxed Eave style is both stylish and affordable.

•    Vertical Roof units are designed with an “A” frame roof truss and vertical roof panels. Hat channel runs the length of the unit to cross brace the roof and provide a mounting point for the roof panels. This design helps to prevent weathering elements such as rain and snow from “standing” on your building. Vertical Roof units come standard with ridge cap and specially designed wider trim that give the product a modern, finished appearance.

 

Can I get a customized size?

To keep it simple we advertise standard size buildings that work with most applications but custom sizes are typically not a problem and do not cost extra than doing a standard size.  This is the case for custom widths and lengths, additional fees may apply if the structure is beyond 12’ tall.

 

Does it cost extra for color choices?

No, you may choose from as many as 12 colors for your roof, walls and trim.

 

Can I buy the building as a kit and assemble the structure myself?

Yes, you may order the structure as a kit.  The cost savings is very small and not suggested.  Our skilled installers will assemble your building fairly quick and insure the structure is up correctly.

 

What is the difference between a certified and un-certified building?

Certified buildings are engineered to meet a specific snow and/or wind load, which typically means more structural framing and possibly heavier gauges of steel.  You should be aware of your area's requirements and purchase a structure that meets the wind and/or snow load requirements for your area. Our building specialist can assist you with your requirements as they can change from city to county.  At the end of day it is solely the responsibility of the customer but we are here to help guide you through the process.

 

What situations may add to the cost of my building?

Units installed over an existing structure or obstruction, trip charges will apply for installations outside of normal service area and could apply toward outer edges of service area, installation on unleveled site, installation on a deck or dock, installation on an elevated retaining wall - fees assessed on a case-by-case basis, materials that have to be transported by foot over 50 feet to the installation site.

 

 What gauge steel is the steel frame?

We use 14 gauge and 12 gauge galvanized steel framing.  The measurements are 2 ½” x 2 ½” and 2 ¼” x 2 ¼”.   12 gauge is the thicker gauge of the two.

 

What is the gauge of the sheet metal?

We use standard 29 gauge.  26 gauge may be used in areas with high wind or ordered as an upgrade depending on your location.

 

Do I need permit to build?

Unfortunately we cannot say for sure whether or not you will need a building permit due to the variety of requirements from one city to the next.  However there are some states such as CA, FL, AZ, NV, and NY that historically in the larger areas or within the city limits require building permits.  Engineered plans can be provided upon request, speak with one of our building specialist to help guide you through this process.

 

Can the building be attached to another structure, such as my home, existing garage, etc.?

We cannot attach our building to an existing structure; however we can “butt” up against as close as possible to meet your project needs. 

 

What is the best way to place my order and what are the payment terms?

We accept all major credit cards, money orders, personal checks, business checks and PO’s (with prior approval).  Typically a 10-15% deposit is due at time of order and the balance is to be paid at the time of install with a cashiers or certified check.